- September 9, 2022
- by Green Finance Global Inc.
- Career
Position
Team Leader: Sales
Details: VISA FREE
Location: Canada & USA
Date: 08-Feb-2023
Reference:
Team Leader: Sales
Job Requisition Number -121018
Location
Canada & USA
Closing Date
16 Dec 2022
Job Family
Sales And Services
Career Stream
Sales
Leadership Pipeline
Manage Others
FAIS Affected
FAIS Affected - Yes
Job Purpose
To optimize sales performance through others in order to grow the client base and make Green Finance more profitable.
Job Responsibilities
- Ensure that sales targets are met.
- Drive needs based selling by ensuring sales resources embed learning programmes and ethos.
- Ensure growth of the main banked client base through direct team by driving cross selling and upselling opportunities.
- Understand client needs and deliver great client service to ensure client satisfaction.
- Ensure that clients are acknowledged by sales team and directed upon arrival.
- Develop relationships with stakeholders through sharing referrals and collaborative check-ins.
- Build trusting working relationships with subordinates, managers and support departments through regular engagements.
- Drive successful client engagements through contacting clients for feedback and/ or client/ banker observations.
- Optimise client flow through effective management of the Day-0 On boarding process.
- Support the achievement of the business strategy, objectives and values.
- Achieve business unit goals through capacity management.
- Manage and track staff performance and apply corrective action where applicable.
- Stay abreast of developments in field of expertise.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
- Manage staff resources to ensure team efficiency, productivity and full participation.
- Ensure direct report team deliver world class service by effective use of client experience measurement tools.
- Allocate and review work to subordinates with clear accountability and take corrective action where necessary.
- Encourage collaboration and ensure that the team has various networking opportunities with mono-lines and clients.
- Drive sales initiatives and motivate direct reports to fulfil sales requirements.
- Motivate and coach sales team to achieve their targets.
- Ensure direct report team deliver world class service by effective use of client experience measurement tools.
- Ensure transformational target are met.
- Contribute to the Green Finance Culture building initiatives.
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes, models and systems though agile thinking.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Diploma
Minimum Experience Level
Must have 2 years of experience in a sales and service environment
Preferred Qualification
NQF 6 qualification in Sales and Accounting, FAIS qualification , RE1 exam.
Essential Certifications
- Fais, Regulatory Examinations, Coaching Accreditation
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Service level agreements
- Staff resource planning
- Strategic planning
- Business writing skills
- Relevant Operating System
Behavioral Competencies
- Coaching the Sales Team
- Motivating the Sales Team
- Aligning and Executing Sales Strategy
- Building Customer Relationships
- Driving Successful Customer Engagements
- Creating a Service Reputation
- Making Sales Operations Decisions
- Customer Focus
EE Statement
Preference will be given to candidates from the underrepresented groups
Please contact the Green Finance Recruiting Team at +1 (826) 224 1312