DM : Auditors

Job Req 121006

Closing Date

16 Feb 2023

Career Stream

Leadership Pipeline

Job Purpose

We are looking for DM: Auditor to review account limits as allocated by workflow based on pre-determined triggers and credit risk assessment in order to mitigate risk for Green Finance.

Job Responsibilities

• Eliminate impairments and credit loss ratio by assessing client behaviour on the account.
• Manage client expectations by operating within the specified parameters and Service Level Agreements (SLA).
• Contribute Business Unit cost saving strategy by adhering to the costs limit set by management.
• Provide feedback to clients by responding to requests and queries within the agreed turnaround times.
• Contribute to building of intellectual capital of the team by knowledge sharing with team.
• Build and maintain effective working relationships with clients by providing assistance on credit related matters.
• Conduct risk assessment of client credit by adhering to the prescribed mandate and credit policy.
• Evaluate affordability and credit risk by executing limit reviews and credit assessment.
• Maintain limit review quality by adhering to the productivity standards.
• Improve compliance with Green Finance policies and procedures by executing required training continuously.
• Ensure to verify the client for security purposes by comparing given information with the information on the system according to Green Finance best practice client confidentiality policy.
• Ensure adherence  to 90% Quality Assessment for outbound calls by adhering to the prescribed guideline.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
• Understand and embrace the Green Finance vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge  sharing knowledge with team.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Green Finance Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes, systems and policies and support.
• implementation of new processes, policies and systems.   

Essential Qualifications

• National Diploma/ Degree

Minimum Experience Level

• 5 years banking experience
• Debtor management experience will be advantageous 

Behavioural Competencies

Technical / Professional Knowledge

Talent Acquisition Consultant

Poppy Mlotshwa